FAQs

What is the Standard Delivery time ?
  • Standard delivery timeline for Karachi is 1 to 2 working days.
  • Standard delivery timeline for rest of Pakistan is 3 to 5 working days.
Do Shipping charges vary with the weight of order or quantity of items?
  • No. Flat Rs 200 will be charged on all orders

Which Courier service you used to deliver our order?

  • Mostly we deliver to all over Pakistan via Leopards Courier Service, but we also have the facility to deliver via TCS, Daewoo and Trax 
  • In Karachi, we use Kangaroo Logistics 

What happens if my order is delivered to me but i am not available to collect the order?

  • Our courier partners will try for 2-3 days for delivering you in case you are not available at the place of receiving our parcel

Do you ship overseas?

  • No, we dont ship overseas, we only deliver in Pakistan

 Can I exchange my product?

  • Yes you can exchange your product, we have a exchange policy of 30 days, contact us on 03152048777 to get your product exchanged

Can I return my product?

  • You can return your product and get the refund, we have a return policy of 30 days, contact us on 03152048777 to return your product, we will assist you and refund you back